NITNI

Terms of Service

Effective date: October 3, 2026

1. Who we are

These terms are an agreement between you and NITNI ("we", "us"). Email: [email protected]. By submitting a form on nitni.com, or buying from us, you agree to these terms. Section 13 requires individual arbitration and waives class actions. You can opt out within 30 days.

2. For businesses

Our services are for businesses. You confirm you are at least 18 and that you act for a business you are allowed to represent. These terms are not meant for personal, family or household purchases.

3. The Free Customer Leak Scan

  • What it is. A short report on where your online marketing may lose customers. We build it from public information only: your website, your Google Business Profile, public reviews, and the ads shown in public ad libraries (for example the Meta Ad Library and the Google Ads Transparency Center), plus the answers you give in the form.
  • Cost. Free. We never ask for payment details, passwords or account access for the scan.
  • Timing. We aim to email it within 24 hours of your email confirmation. If we cannot (for example, the website does not load, or the business is outside the United States), we tell you by email.
  • We may decline a request, for example duplicates, non-businesses, or sites we cannot review.

4. The $1,000 Leak Audit

  • Price. US$97, one payment. No subscription, nothing renews.
  • What is included. The items listed on the order page at the time you buy. The core is a 45-minute video call with Ilan Finer (Google Meet or a similar tool) where we go through what we found and how to fix it, and a 15-minute follow-up call about 30 days later where we go through a second scan with you.
  • Booking. After you buy, you answer 4 short questions and pick your call time. The earliest time is 2 business days out, so we can prepare. You can move it once with 24 hours' notice.
  • If you do not book. If 14 days after purchase you have not answered the questions or booked a call, we refund the full US$97 without you asking.
  • If you miss the call. We wait 5 minutes, call your mobile once, and offer one new time. If that one is missed too, we refund the full US$97 without you asking.
  • Intake. We ask for your name, email, mobile number, who decides on marketing spend, your monthly ad spend and what one new customer is worth to you, so we can prepare your estimate.

5. Refund: you decide

On the call we show you where your marketing loses at least US$1,000 each quarter (wasted ad spend, lost conversions and similar) and the fixes to stop it. If you feel the fixes did not save you that US$1,000 in the quarter, or you are simply not happy, tell Ilan or email [email protected] within 90 days after the call, and we refund the full US$97. Your feeling decides: no reason, no proof, no numbers needed. The refund goes back to the payment method you used, normally within 5 business days. The refund is made by NITNI, the seller. You may keep what we gave you.

6. The US$97 credit

If you hire NITNI for an ongoing service within 30 days after your audit call, we take US$97 off your first month. Ongoing services are covered by a separate written agreement.

7. Call recording

We record an audit call only if you agree in writing at booking and again out loud at the start of the call. Everyone on the call must agree. If anyone says no, we do not record and nothing else changes. See our Privacy Policy for how long we keep recordings.

8. No passwords. Your accounts stay yours.

We never ask for a password, login or account access. On the call you share your own screen and make any change yourself. You are responsible for your accounts, budgets and billing, and for any change you choose to make.

9. Estimates, not promises

Leak figures (including "your number" and the US$1,000 per quarter) are estimates per quarter, based on public data and the numbers you give us. We keep a written note of the method we use. They show where money may be lost if nothing changes; any saving depends on you making the fixes. The refund in Section 5 is your protection, not a promise of savings. We do not promise any number of leads, customers, sales or savings. Our work is marketing information for your own decisions. It is not legal, tax or financial advice.

10. What you show us

Please do not show us your customers' personal details. If you do by accident, we do not copy or keep them, and we delete them from any recording on request. We keep what you share with us confidential and use it only to deliver our services.

11. Our materials

The scan and the audit material are yours to use inside your business. Our methods, templates and know-how stay ours. Please do not resell our reports.

12. Liability

Our services are provided "as is" to the extent the law allows. Our total liability for anything arising from the scan or the audit is limited to the greater of what you paid us for it or US$100. We are not liable for lost profits or indirect damages. Nothing here limits liability that cannot be limited by law.

13. Disputes

  • Talk first. Email [email protected] and give us 30 days to fix it.
  • Arbitration. If we cannot, the dispute is decided by binding individual arbitration under the American Arbitration Association Commercial rules, by video where possible. Either side may use small-claims court instead.
  • No class actions. Claims are brought only individually, never as a class, collective or representative action. No jury trial.
  • Opt out. You can opt out of this section within 30 days of first accepting these terms by emailing [email protected] with the subject "Arbitration opt-out".
  • Law. Wyoming law governs, without regard to conflict rules.

14. How we contact you

  • Email. Once you enter your email and press "Next", we may email you about your scan and send you marketing emails about our services, even if you do not finish the form. Every marketing email lets you unsubscribe, and we stop within 10 business days (usually the same day).
  • Phone. We use the mobile number from the audit intake only as a backup if the video call fails, and for one call if you miss your audit call. No marketing calls.
  • Text messages. We do not send text messages. Reminders come by email and the calendar invite.

15. Changes and general

We may update these terms; the version on the site when you submit or buy applies to that submission or purchase. If a part is unenforceable, the rest stands. You may not transfer these terms; we may transfer them to a successor business.

16. Contact

NITNI. [email protected]